Alpinestars

Customer Service and Product Support Specialist

HQ - Torrance Full-Time On-site
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Job Description

Alpinestars is a world leader in protective gear, apparel, and technical equipment for motorsports and action sports. Our mission is to provide top-tier performance and safety products for both elite athletes and everyday riders. Behind every product we deliver is a commitment to service, integrity, and excellence. We are currently seeking a Customer Service & Product Support Specialist to join our eCommerce division. This position focuses on ensuring customer satisfaction through responsive communication, product support, and claims resolution related to Alpinestars' technical gear and apparel.

Frequently Asked Questions

What does the Customer Service and Product Support Specialist role at Alpinestars involve?

The Customer Service and Product Support Specialist position at Alpinestars in HQ - Torrance is a full-time role. Alpinestars is a world leader in protective gear, apparel, and technical equipment for motorsports and action sports. Our mission is to provide top-tier performance and safety products for both elite athletes and everyday riders. Behind every product we deliver is a commitment to service, integrity, and excellence. We are currently seeking a Customer Service & Product Support Specialist to join our eCommerce division. This position focuses on ensuring customer satisfaction through responsive communication, product support, and claims resolution related to Alpinestars' technical gear and apparel.

What skills are required for Customer Service and Product Support Specialist at Alpinestars?

Please refer to the full job description for required skills and qualifications.

What is the salary for Customer Service and Product Support Specialist at Alpinestars?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Customer Service and Product Support Specialist position at Alpinestars remote or on-site?

This position is On-site. The role is based in HQ - Torrance.

How do I apply for Customer Service and Product Support Specialist at Alpinestars?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Customer Service and Product Support Specialist at Alpinestars is a full-time other position in HQ - Torrance. Education: Master's Degree preferred. Experience: 3+ years.

This role is classified as on-site and is suitable for mid level-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.