As a Cloud Platform Support Engineer (Azure Operations), you will support and operate enterprise Azure services, covering monitoring, incident response and request fulfilment across Azure networking/security, Azure Kubernetes Service (AKS), Azure Virtual Desktop (AVD) and Azure Monitor. Key Responsibilities Monitor and troubleshoot Azure platform health using Azure Monitor, Log Analytics, alerts and workbooks Triage and resolve incidents for Azure networking, security controls, AKS and Azure Virtual Desktop, and escalate with clear evidence Fulfil approved access and configuration requests (Azure RBAC, subscription and resource access) following standards Operate and support AKS and AVD environments (baseline checks, common break/fix, service health validation) Maintain Azure operational runbooks and troubleshooting guides; improve monitoring signals and dashboards.