ABOUT APPLY APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com. LOCATION: APPLY is hybrid/remote friendly. The preferred candidate should be based in Canada, working in hours that align to ET (Eastern Timezone) or PT (Pacific Timezone). THE ROLE: The Talent Lead owns our global recruitment function—setting direction, developing the team, and partnering with business leaders on hiring strategy—while staying deeply embedded in the work itself. You'll carry your own requisitions, run searches end-to-end, and deliver hiring outcomes alongside the recruiters you lead. Leadership here means raising the bar on execution, not stepping back from it.
You'll lead high-impact, strategic searches across senior and executive levels—including searches managed directly with the CEO—while supporting the broader team across all levels and regions as needed. Staying close to the business is part of the job: you'll show up to resourcing meetings, maintain a regular pulse on what's coming, and build pipelines ahead of need rather than reacting to them. Alongside the Chief People Officer (CPO), you'll help shape a talent strategy that reflects where the company is headed—not just where it is today.
You'll champion how the team works, helping to drive smarter processes, embedding AI tools into day-to-day recruiting, and ensuring every candidate interaction reflects who we are as an employer. If you thrive when you're both leading and doing, this is the role for you.
Please note this is a 1-year contract opportunity.