The client runs an outpatient surgery center where physicians schedule and perform minor outpatient procedures. This VA will support the administrative side of patient intake and provider coordination — keeping charts complete, records organized in the EMR, and communication flowing smoothly between the office, providers, and patients. Key Responsibilities
Assemble patient charts by uploading required paperwork (from digital fax and email) into the electronic medical record (EMR).
Create new patient accounts in the EMR and keep records up to date.
Review each patient's file against a standard checklist and flag any missing documents before a scheduled procedure.
Coordinate with physicians' offices to compile scheduling details and paperwork for blocks of scheduled cases.
Handle correspondence between providers, partner offices, and the surgery center via email.
Answer and route incoming calls (via OpenPhone/Zoom Voice) and communicate professionally with patients and providers.
Support ongoing efforts to bring more AI-driven tools into daily workflows. What We're Looking For
3+ years of experience in a front desk, patient coordinator, or medical administrative role.
Tech-savvy and comfortable learning new electronic systems and EMR platforms (prior EMR experience is a plus, not required).
Some experience using AI tools, or enthusiasm for learning and helping implement them.
Sharp, adaptable, and able to make good judgment calls — knows when to solve independently and when to ask for help.
Comfortable and confident communicating by phone, email, and Zoom.
Able to work full-time, Monday–Friday, 9:00 AM–5:00 PM Pacific Time. Nice to Have
Bilingual in Spanish, or fluency in a Filipino/Asian language (the practice sees a meaningful number of Filipino and Asian patients).
Based in the Philippines (slight preference given patient demographics, not a requirement).
Frequently Asked Questions
What does the Patient Coordinator / Front Desk VA role at Assist World involve?
The Patient Coordinator / Front Desk VA position at Assist World in Philippines is a administrative role. About the Role The client runs an outpatient surgery center where physicians schedule and perform minor outpatient procedures. This VA will support the administrative side of patient intake and provider coordination — keeping charts complete, records organized in the EMR, and communication flowing smoothly between the office, providers, and patients. Key Responsibilities • Assemble patient charts by uploading required paperwork (from digital fax and email) into the electronic medical record (EMR). • Create new patient accounts in the EMR and keep records up to date. • Review each patient's file against a standard checklist and flag any missing documents before a scheduled procedure.
What skills are required for Patient Coordinator / Front Desk VA at Assist World?
Key skills for this role include: RDS, Git.
What is the salary for Patient Coordinator / Front Desk VA at Assist World?
The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.
Is the Patient Coordinator / Front Desk VA position at Assist World remote or on-site?
This position is On-site. The role is based in Philippines.
How do I apply for Patient Coordinator / Front Desk VA at Assist World?
You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.
Patient Coordinator / Front Desk VA at Assist World is a administrative other position in Philippines. Key skills include RDS, Git. Education: Master's Degree preferred. Experience: 3+ years.
This role is classified as on-site and is suitable for mid level-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.
To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.