Company Overview
Since 1931, The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division is currently comprised of four luxury properties: The Waycroft (Arlington, VA), Park Van Ness (Washington, DC), The Kennedy-Warren (Washington, DC), Lyon Place (Arlington, VA), The Milton at Twinbrook Quarter (Rockville, MD) and Hampden House (Bethesda, MD). Our Residential division prides itself on providing a high level of customer service to our residents to ensure complete resident satisfaction. Join our team as a Leasing Associate at the beautiful soon to open Hampden House in Bethesda, MD! Do you have a passion for customer service, networking, and sales? Do you have an outgoing personality and the ability to connect with various people? If so, we have an amazing opportunity for you to utilize those skills and more while offering opportunities for growth as a Leasing Associate with B.F. Saul Company and Affiliates at our newest luxury property, Hampden House. Under the direction of the General Manager, the Leasing Associate will be responsible for providing superior customer service to all perspective residents. ABOUT THE OPPORTUNITY The Leasing Associate is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. This team member will present our community, apartments, and amenities in an exciting, enticing way while overcoming objections to cultivate long-term relationships with our residents. WHAT YOU BRING You will need a minimum of one (1) year of experience in sales or marketing in retail, multifamily, or hospitality, strong customer service skills, and a high school diploma. An Inclusionary Certification is a plus. If you have leasing experience, great! However, we welcome new associates and will work to train you on our process and culture. CORE COMPANY COMPETENCIES Excellence: Demonstrates a commitment to continuous improvement, innovation, and achieving the highest possible standards for performance. Ethics: Demonstrates a commitment to integrity, peer respect, and fairness. Continuously demonstrates a strong work ethic by exhibiting an indisputable drive to get the job done. Results: Consistently going above and beyond to deliver exceptional results and value for the team and the organization. CORE JOB COMPETENCIES The key areas that are critical to success in this position are: Excellence: Demonstrates respect for people and company values, mission and vision. Maintains a respectful, diverse and inclusive work environment. Demonstrates cooperation with colleagues and establishes strong working relationships to deliver positive results. Sets high performance and ethical standards and strives for continuous improvement to actively contribute to the success of the Company particularly in the values of Excellence, Ethics, and Results. Sales Ability: The ability to sell products and services by using customer-focused selling methods that result in achieving or exceeding established sales goals. Planning & Organization: The ability to devise a course of action for themselves and others to accomplish a specific goal while managing time and resources to meet deadlines and expectations. Follow-up: The ability to develop and employ appropriate and timely follow-up procedures on job related activities. Initiative: Spotting opportunities within a circle of influence; anticipating challenges and acting on them; self-starting rather than waiting passively until the situation demands action. EMPLOYEE BENEFITS & PERKS We offer great benefits, which include healthcare (medical, dental, and vision), a competitive salary ($19/hr. - $24/hr. based on experience), a sales incentive program, tuition reimbursement, professional development reimbursement, commuter benefits, a welcoming and supportive work culture that values excellence, ethics, and results, and much more. Apply to join our dynamic team and take your career to new heights today!