Best Egg

IT Support Specialist

Wilmington, DE Full Time, Hourly Non-Exempt On-site
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Job Description

Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution—working together to create a better financial future for our customers and communities. At Best Egg, you’ll find a culture grounded in our core values—putting people first, creating clarity, delivering with excellence —enhanced by Barclays’ commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people’s financial lives. With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization—while continuing to build the products and experiences that make Best Egg unique. We’re looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us. We’re proud to be an equal opportunity employer committed to building a diverse and inclusive team. The Job

Support internal users and ensure service levels are achieved and customer expectations are met. Responsible for ensuring support tickets are meeting performance, defined SLAs, and standards. The IT Support Specialist will also fill the role of onboarding all new users and will be responsible for computer setup via MDM and additional standard hardware equipment ensuring technology is set prior to the start date.

Frequently Asked Questions

What does the IT Support Specialist role at Best Egg involve?

The IT Support Specialist position at Best Egg in Wilmington, DE is a full time, hourly non-exempt role. Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution—working together to create a better financial future for our customers and communities. At Best Egg, you’ll find a culture grounded in our core values—putting people first, creating clarity, delivering with excellence —enhanced by Barclays’ commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people’s financial lives.

What skills are required for IT Support Specialist at Best Egg?

Key skills for this role include: RDS.

What is the salary for IT Support Specialist at Best Egg?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the IT Support Specialist position at Best Egg remote or on-site?

This position is On-site. The role is based in Wilmington, DE.

How do I apply for IT Support Specialist at Best Egg?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

IT Support Specialist at Best Egg is a full time, hourly non-exempt other position in Wilmington, DE. Key skills include RDS. Education: Bachelor's Degree preferred. Experience: 3+ years.

This role is classified as on-site and is suitable for mid level-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.