Customer Care Manager

The Customer Care Manager position at Bosta in Cairo is a full-time role. About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system. About the role: Job Code: Incremental 2026CX-060 As a Customer Care Senior Manager, you will oversee a team of approximately five Team Leaders responsible for managing both voice and non-voice support channels within our company.

Please refer to the full job description for required skills and qualifications.

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

This position is On-site. The role is based in Cairo.

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