Caliza

Customer Success Manager, Brazil & Southern Cone

Anywhere Full-time Remote
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Job Description

About Caliza

Caliza is commercial banking infrastructure for companies that operate across borders. Most global businesses still piece together several banks, FX providers and spreadsheets to move money. Caliza replaces that with one platform and API: hold USD accounts, collect and pay in 33+ currencies, and convert between fiat and stablecoins, over local rails, SWIFT or stablecoins, in minutes instead of days. On top of that, we’re building the treasury layer: programmable accounts, approval policies, automated reconciliation and working capital, run by a customer’s finance team or their AI agents.

Our customers are importers, exporters, FX brokers, payment companies and fintechs across the Americas, Europe, Africa and Asia. We’re licensed and regulated across our core markets, and our team has built financial infrastructure at Visa, Nubank, EBANX, Flutterwave, Upstart, Intuit and Silicon Valley Bank.

Our backers

Initialized Capital, Better Tomorrow Ventures, Abstract Ventures, New Form Capital, QED Investors, Valor Capital and Quona Capital, along with the founders of Flutterwave, Chipper Cash, Rappi, Pomelo, Dock, Remesa Online and Anchorage.

About the role

We're hiring a Customer Success Manager who can sell. You will own a portfolio of 10–20 B2B customers across Brazil & the Southern Cone, keep them live and happy, and grow them through upsell and expansion. Retention is the floor; account growth is how this role is measured. This is a "0 to 1" role: you won't just follow a playbook, you'll help write it. You'll report to the Head of Customer Success and work closely with BD, Product, Engineering, Operations and Compliance.

Frequently Asked Questions

What does the Customer Success Manager, Brazil & Southern Cone role at Caliza involve?

The Customer Success Manager, Brazil & Southern Cone position at Caliza in Anywhere is a full-time role. About Caliza Caliza is commercial banking infrastructure for companies that operate across borders. Most global businesses still piece together several banks, FX providers and spreadsheets to move money. Caliza replaces that with one platform and API: hold USD accounts, collect and pay in 33+ currencies, and convert between fiat and stablecoins, over local rails, SWIFT or stablecoins, in minutes instead of days. On top of that, we’re building the treasury layer: programmable accounts, approval policies, automated reconciliation and working capital, run by a customer’s finance team or their AI agents. Our customers are importers, exporters, FX brokers, payment companies and fintechs across the Americas, Europe, Africa and Asia.

What skills are required for Customer Success Manager, Brazil & Southern Cone at Caliza?

Key skills for this role include: Swift, Rails, Flutter, API.

What is the salary for Customer Success Manager, Brazil & Southern Cone at Caliza?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Customer Success Manager, Brazil & Southern Cone position at Caliza remote or on-site?

This position is Remote. You can work from anywhere, subject to the employer's remote work policy.

How do I apply for Customer Success Manager, Brazil & Southern Cone at Caliza?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Customer Success Manager, Brazil & Southern Cone at Caliza is a full-time management position in Anywhere. Key skills include Swift, Rails, Flutter, API. Education: Associate Degree preferred.

This role is classified as remote and is suitable for manager-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.