As a Telesales Executive (Tele Marketer)  with Mudah Certified, you will play a key role in our mission to become Malaysia’s largest digital dealer. You will connect with car buyers and sellers via phone, WhatsApp,to build trust, recommend the right cars, and close transactions fully online. This role demands strong communication skills, automotive knowledge, and the ability to convert leads into successful sales without face-to-face interactions. Key Responsibilities 1. Lead Engagement & Conversion Handle inbound leads from Mudah.my, Leadbot, and campaigns with  immediate and consistent follow-up . Execute outbound calls to warm leads Understand customer needs (budget, preferred model, financing readiness) and provide tailored recommendations.   2. Customer Experience & Trust-Building Build rapport through  consultative, customer-first selling . Clearly explain the value of buying with Mudah Certified (trusted dealers, warranty, transparent inspections. property agents). Handle objections confidently and guide customers through the complete digital purchase journey.   3. Process & Coordination Schedule inspections, test drives, and dealer appointments via WhatsApp. Coordinate with Certified Dealers, inspection teams, and financing partners to ensure smooth process flow. Maintain accurate, up-to-date records of leads, calls, and outcomes accordingly. 4. Compliance & Professionalism Follow Mudah’s telesales compliance standards and  protect customer privacy  at all times. Ensure  full transparency  in car details, pricing, and financing terms. Escalate issues such as dealer misrepresentation, delayed collections, or buyer disputes.