Provide technical support and assistance to users regarding application and system issues.  Troubleshoot and resolve technical problems in a timely and effective manner. Handle user requests and technical incidents received through ticketing systems or customer service email. Document troubleshooting processes, solutions, and incident resolutions. Escalate complex technical issues to the appropriate IT team or other internal departments when necessary. 
The Technical Support Officer position at Cermati.com in Jakarta, id is a contract role. Provide technical support and assistance to users regarding application and system issues.&xa0; Troubleshoot and resolve technical problems in a timely and effective manner. Handle user requests and technical incidents received through ticketing systems or customer service email. Document troubleshooting processes, solutions, and incident resolutions. Escalate complex technical issues to the appropriate IT team or other internal departments when necessary.&xa0;
Key skills for this role include: Scala.
The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.
This position is On-site. The role is based in Jakarta, id.
You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.
Technical Support Officer at Cermati.com is a contract other position in Jakarta, id. Key skills include Scala. Education: Master's Degree preferred. Experience: 3+ years.
This role is classified as on-site and is suitable for mid level-level professionals. Ghost Score 5/100 (Fresh) indicates this listing is very likely active and recently refreshed.
To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.