Cielo Projects

Engagement Director

New York, us Full-time Remote
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Job Description

You would be TCH's single accountable point of contact on contract, commercials and relationship, and the one who stands behind the outcome. Reporting to our US COO, you own the service levels, the operational roadmap and the regional P&L, and lead the Heads of Platform Reliability and Security. The network is expected to launch in the first half of 2027. How the operation runs and how it's judged are still to be settled, and you'll be the one settling them. You will need To have run a delivery operation for a financial institution under a contract with stringent KPIs and SLAs. To have been accountable for a P&L, a headcount plan and an operating budget, ideally including 24x7 operations. Credibility in a room with bank executives and in a room with engineers. Most people have one, not both. Real experience of regulated environments: audit trails, examinations, and change control that has been tested by someone external. Useful, not essential Blockchain or distributed ledger exposure. We can support you to learn our technology if you are the right person. Payments, market infrastructure or transaction banking, particularly real-time payments or high-value clearing. There is more to this than we can put in an advertisement. If it sounds like your kind of problem, apply and we will tell you the rest on a call.

Frequently Asked Questions

What does the Engagement Director role at Cielo Projects involve?

The Engagement Director position at Cielo Projects in New York, us is a full-time role. You would be TCH's single accountable point of contact on contract, commercials and relationship, and the one who stands behind the outcome. Reporting to our US COO, you own the service levels, the operational roadmap and the regional P&L, and lead the Heads of Platform Reliability and Security. The network is expected to launch in the first half of 2027. How the operation runs and how it's judged are still to be settled, and you'll be the one settling them. You will need To have run a delivery operation for a financial institution under a contract with stringent KPIs and SLAs. To have been accountable for a P&L, a headcount plan and an operating budget, ideally including 24x7 operations. Credibility in a room with bank executives and in a room with engineers.

What skills are required for Engagement Director at Cielo Projects?

Key skills for this role include: Rails.

What is the salary for Engagement Director at Cielo Projects?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Engagement Director position at Cielo Projects remote or on-site?

This position is Remote. You can work from anywhere, subject to the employer's remote work policy.

How do I apply for Engagement Director at Cielo Projects?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Engagement Director at Cielo Projects is a full-time management position in New York, us. Key skills include Rails. Education: Bachelor's Degree preferred. Experience: 14+ years.

This role is classified as remote and is suitable for executive-level professionals. Ghost Score 40/100 (Possibly Stale) indicates this listing is possibly stale — verify on the employer site.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.