You will: • Help build and support the mobile development team, including establishing internal processes for pushing new apps to mobile devices • Assist in testing and ensuring high quality of deployed mobile apps • Coordinate with other engineering managers focused on web applications to ensure continuity of service and functionality across platforms • Mentor and grow engineers while keeping them engaged and focused on the Office of Innovation and Technology’s goals • Enforce clean code and excellent coding practices by conducting thoughtful code reviews • Develop and implement processes for building better mobile software and teams by encouraging best practices • Assist in the implementation of systems where necessary by writing high quality code • Help create a collaborative and inclusive environment where engineers are encouraged to ask questions and work in the open • Continuously improve upon your team's process and best practices ensuring the effective delivery of high-quality software • Develop and maintain strong partnerships with key partners • Participate in, and have strong opinions about the Software Development Life Cycle (SDLC) • Support and maintain production systems used for critical City workloads Management • Supports and expands a culture that is supportive of diversity, equity, and inclusion where employees from all backgrounds can succeed and thrive. • Coaches employees under their supervision. • Conducts performance reviews. • Models best practices. Operations • Coordinates the development and implementation of major project timelines where appropriate. • Follows effective relationship and project management processes in coordination with team members and engagement managers at the City • Analyzes performance of activities within their area and documents resolutions, identifies and remediates problem areas, and devises and delivers solutions to enhance quality of area’s systems and services. • Unblocks team members from technical issues. • Sets and monitors SLAs for production systems that the team supports • Collaborates with City teams providing infrastructure and networking support. Relationship Building • Develops and maintains strong partnerships with members of the content, ux and design teams