Please only apply if you live in or within a daily commutable distance of Plymouth. We are only seeking local candidates in the Plymouth area due to the requirement of successful candidates undergoing 6-8 weeks office based training.  Successful candidates after training will be required to work the following shift patterns, completing a week of each on a three week rotation:  37.5 hours per week Monday to Friday following a 3 week shift rotation 0700-1530, 0830-1700 & 1030-1900.   Duties: Respond to customer requests for tyre related breakdown assistance (job taking, job allocation, chase) within agreed targets and timescales. ▪ Delivers a high level of Customer Service on all calls. ▪ Adheres to company work instructions and compliance measures. ▪ Ensures a high level of data quality. ▪ Maintains company quality standards at all times. ▪ Communicates effectively on all levels. ▪ Makes timely decisions within level of authority. ▪ Escalates all issues falling outside of the above for approval / decision. ▪ Uses own initiative when required. ▪ Carries out administrative duties accurately when required. ▪ To undertake other reasonable duties as required from time to time in support of the effective running of C360