Delivery Hero

Key Account Manager Uganda

Kampala, ug Full-time On-site
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Job Description

Job Ref ID: JR0087499 If you’re here, it’s because you’re looking for an  exciting ride .  A ride that will fuel up your ambitions to take on a  new challenge and stretch yourself beyond your comfort zone.   We’ll deliver a  non-vanilla culture built on talent, where we work to amplify the impact on millions of people , paving the way forward together.  Not your usual app . We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.  Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique?  🤝 Our culture and strong values.  💪 Our career development philosophy.  🤝 Our commitment to being a force for good.  We have a vision:  Building the largest marketplace in your city, to give access to anything in minutes .  And this is where your ride starts. YOUR MISSION As our Account Manager – Top Accounts, you'll own Glovo's largest and most strategic partner relationships in the market. Your mission is to turn these high-visibility accounts into long-term growth engines – building the trust, commercial discipline and cross-functional coordination needed to grow GMV and partner satisfaction in a healthy, sustainable way, while protecting Glovo's margins. THE JOURNEY  Own the end-to-end commercial relationship with a portfolio of Glovo's top strategic partners, negotiating commission, pricing and promotional terms directly with partner-side managers and, in many cases, C-level stakeholders. Build and execute Joint Business Plans (JBPs) with each partner, driving measurable growth in GMV, order volume and partner ad spend while protecting Glovo's take rate. Run partner-facing Quarterly/Monthly Business Reviews and internal MBRs, using data (CVR, GMV, cancellations, ad ROI) to diagnose performance issues and recommend action. Partner cross-functionally with Operations, Growth, Marketing, Finance and Ads teams to resolve partner issues quickly and deliver on commercial commitments. Defend Glovo's commercial position in high-stakes negotiations (commission disputes, retention conversations, competitor threats), knowing when to hold the line and when to structure a creative win-win. Continuously monitor the competitive and market landscape to anticipate partner needs and identify new growth or monetisation levers (menu optimisation, ads, promos, new categories). Act as a trusted business consultant to your partners – building the kind of relationship where partners follow Glovo's recommendation even when a competitor is offering a cheaper deal.

Frequently Asked Questions

What does the Key Account Manager Uganda role at Delivery Hero involve?

The Key Account Manager Uganda position at Delivery Hero in Kampala, ug is a full-time role. Job Ref ID:&xa0;JR0087499 If you’re here, it’s because you’re looking for an&xa0; exciting ride .&xa0; A ride that will fuel up your ambitions to take on a&xa0; new challenge and stretch yourself beyond your comfort zone. &xa0; We’ll deliver a&xa0; non-vanilla culture built on talent, where we work to amplify the impact on millions of people , paving the way forward together.&xa0; Not your usual app . We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

What skills are required for Key Account Manager Uganda at Delivery Hero?

Key skills for this role include: Rust.

What is the salary for Key Account Manager Uganda at Delivery Hero?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Key Account Manager Uganda position at Delivery Hero remote or on-site?

This position is On-site. The role is based in Kampala, ug.

How do I apply for Key Account Manager Uganda at Delivery Hero?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Key Account Manager Uganda at Delivery Hero is a full-time management position in Kampala, ug. Key skills include Rust. Education: Master's Degree preferred.

This role is classified as on-site and is suitable for manager-level professionals. Ghost Score 5/100 (Fresh) indicates this listing is very likely active and recently refreshed.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.