Delivery Hero

Staff Product Designer - (Logistics, Customer)

Berlin, de Full-time Remote
Apply Now →
Job Description

We are on the lookout for a Staff Product Designer - (Logistics, Order Tracking) to join the Order Tracking team on our journey to always deliver amazing experiences.  Imagine shaping how millions of users track their orders across 70+ countries, ensuring a seamless and delightful delivery experience. This role is key to ensuring our customers enjoy a delightful order tracking experience across multiple brands, including Talabat, foodpanda, PedidosYa, Glovo, HungerStation, and the rest of the Delivery Hero group of consumer apps. You will own and shape the order tracking product, ensuring millions of customers worldwide have a seamless delivery experience. In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail. Our mission in the Customer Product Line design chapter in Logistics is to balance internal users and customers needs, business goals and feasibility in order to build the best-in-class solutions that drive positive business outcomes. We have 3 principles as a design chapter here: Don't make me think! - We design the best-in-class and high-impact solutions with usability at its core, considering consistency across the products. We aim to bring trust and efficiency to our internal users in their daily tasks without compromising on the look and feel. We help the biz to grow sustainably - We know about the business/product line strategy and OKRs like the back of our hand. That's why, whenever we propose or start a new design initiative, we consider the positive impact that it may cause on the business.  Our customers and users matter - We are responsible for bringing our users/customers and stakeholders' voices/needs to the table. We do it by research. We care about their satisfaction and consider it in our process.    Shape the future of order tracking – This is your opportunity to lead the design efforts in revamping the order tracking experience across Delivery Hero’s brands. Drive impactful designs – You will own the end-to-end design process, from ideation to launch, ensuring intuitive, visually compelling, and efficient user experiences. Your designs will enhance usability while aligning with business goals and technical feasibility. Leverage data and insights – You will use data-driven decision-making, incorporating research insights, user feedback, and A/B testing results to refine and optimize the order tracking journey. Define and execute strategy – You will contribute to and refine the product roadmap, prioritizing features that drive engagement and improve the overall user experience. Your expertise in design systems will ensure consistency and scalability across platforms. Collaborate and Innovate – researchers, product managers, and engineers, you will co-create seamless experiences that meet both user and business needs. You will facilitate workshops and design sprints to align teams and drive innovation. Advocate for design excellence – You will champion best practices in visual design, accessibility, and interaction design, ensuring that every touchpoint is thoughtfully crafted. Your ability to communicate design decisions effectively will help align stakeholders across the organization. Be a Leader and mentor – You will help foster a culture of continuous improvement, collaboration, and user-centricity within the team, inspiring others with your design expertise and strategic thinking.

Frequently Asked Questions

What does the Staff Product Designer - (Logistics, Customer) role at Delivery Hero involve?

The Staff Product Designer - (Logistics, Customer) position at Delivery Hero in Berlin, de is a full-time role. We are on the lookout for a Staff Product Designer - (Logistics, Order Tracking) to join the Order Tracking team on our journey to always deliver amazing experiences.&xa0; Imagine shaping how millions of users track their orders across 70+ countries, ensuring a seamless and delightful delivery experience. This role is key to ensuring our customers enjoy a delightful order tracking experience across multiple brands, including Talabat, foodpanda, PedidosYa, Glovo, HungerStation, and the rest of the Delivery Hero group of consumer apps. You will own and shape the order tracking product, ensuring millions of customers worldwide have a seamless delivery experience. In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable.

What skills are required for Staff Product Designer - (Logistics, Customer) at Delivery Hero?

Key skills for this role include: Rust, Scala, API.

What is the salary for Staff Product Designer - (Logistics, Customer) at Delivery Hero?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Staff Product Designer - (Logistics, Customer) position at Delivery Hero remote or on-site?

This position is Remote. You can work from anywhere, subject to the employer's remote work policy.

How do I apply for Staff Product Designer - (Logistics, Customer) at Delivery Hero?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

Similar Jobs

Explore More

Get Hired Faster with SpotChange

AI resume analysis, ATS testing, interview prep, salary insights and more.

Open SpotChange Dashboard

About This Role

Staff Product Designer - (Logistics, Customer) at Delivery Hero is a full-time design position in Berlin, de. Key skills include Rust, Scala, API. Education: Master's Degree preferred. Experience: 7+ years.

This role is classified as remote and is suitable for staff-level professionals. Ghost Score 5/100 (Fresh) indicates this listing is very likely active and recently refreshed.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.