Position Overview As a core member of the Telekom Global Business International Delivery, the role helps Telekom Global Business International Delivery and its countries deliver services to multinational customers by resolving complex delivery challenges that cross country, functional and organizational boundaries. The role holder takes an unclear problem or objective, quickly builds a sound understanding of it, and shapes a practical route to a solution. They bring the right delivery teams and specialists together, make gaps and decisions visible, and take ownership of agreed actions through implementation. They check whether the change is working and address issues that remain. The role combines broad service-delivery expertise with the judgment and drive to work on varied topics as business needs evolve.   Main Responsibilities Assess complex delivery challenges and opportunities across countries, customers, services, and internal organizations. Clarify objectives, facts, constraints, business impact, risks, dependencies, and ownership. Map end-to-end processes and delivery models to identify gaps, inefficiencies, and improvement opportunities. Turn ambiguous requirements into practical plans with clear priorities, work packages, milestones, owners, and decision points. Develop solution proposals, recommendations, business cases, efficiency assessments, and profitability calculations when required. Identify and engage the right specialists and decision-makers across countries, delivery organizations, and enabling functions. Lead cross-country and cross-functional discussions, including situations with competing priorities or differing views. Drive agreed solutions through implementation by clarifying responsibilities, resources, deadlines, and quality expectations. Monitor progress, identify risks or delays, and initiate corrective actions where needed. Verify that implemented changes work in practice and recommend further improvements based on results and feedback. Support management decisions with clear analysis, options, recommendations, and resource or budget implications. Share delivery knowledge and support colleagues as a professional reference point or mentor.