Deutsche Telekom IT Solutions Slovakia

Cloud Architect (Customer Success Manager) with German - T-Cloud public (m/f/d)

Košice, sk Full-time On-site
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Job Description

Purpose As a senior technical expert responsible for the design, implementation, and governance of cloud technologies, you will serve as a Cloud Architect while also acting as the Senior Customer Success Manager for T-Cloud public, you will assume technical responsibility and management of all tasks and activities that are responsible for the provision of services by T-Cloud public to the customer and the contract result internally.    WHAT WILL YOU DO? Strategic influence and development of the existing business of the assigned T-Cloud public customers in order to increase the value added for the customer and the sales for the T-Cloud public  Comprehensive advice to customers regarding the first-time use of the T-Cloud public or the ongoing optimization of cloud usage (consumption push, upselling)  Active participation in the respective vertical squad of the T-Cloud public Avoiding "churn" through proactive analysis and management of T-Cloud public customers  Supporting the ongoing optimization and further development of the customer success management of the T-Cloud public Supporting the customer-oriented "service excellence culture" in all areas of the customer success management of the T-Cloud public  Ensuring customer satisfaction  Participation in the planning and forecasting processes  Transferring customer requirements to the T-Cloud public impediment and demand process  Supporting the further development of cloud handling support  

Frequently Asked Questions

What does the Cloud Architect (Customer Success Manager) with German - T-Cloud public (m/f/d) role at Deutsche Telekom IT Solutions Slovakia involve?

The Cloud Architect (Customer Success Manager) with German - T-Cloud public (m/f/d) position at Deutsche Telekom IT Solutions Slovakia in Košice, sk is a full-time role. Purpose As a senior technical expert responsible for the design, implementation, and governance of cloud technologies, you will serve as a Cloud Architect while also acting as the Senior Customer Success Manager for T-Cloud public, you will assume technical responsibility and management of all tasks and activities that are responsible for the provision of services by T-Cloud public to the customer and the contract result internally.&xa0; &xa0; WHAT WILL YOU DO?

What skills are required for Cloud Architect (Customer Success Manager) with German - T-Cloud public (m/f/d) at Deutsche Telekom IT Solutions Slovakia?

Please refer to the full job description for required skills and qualifications.

What is the salary for Cloud Architect (Customer Success Manager) with German - T-Cloud public (m/f/d) at Deutsche Telekom IT Solutions Slovakia?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Cloud Architect (Customer Success Manager) with German - T-Cloud public (m/f/d) position at Deutsche Telekom IT Solutions Slovakia remote or on-site?

This position is On-site. The role is based in Košice, sk.

How do I apply for Cloud Architect (Customer Success Manager) with German - T-Cloud public (m/f/d) at Deutsche Telekom IT Solutions Slovakia?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Cloud Architect (Customer Success Manager) with German - T-Cloud public (m/f/d) at Deutsche Telekom IT Solutions Slovakia is a full-time management position in Košice, sk. Education: Associate Degree preferred.

This role is classified as on-site and is suitable for manager-level professionals. Ghost Score 5/100 (Fresh) indicates this listing is very likely active and recently refreshed.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.