Purpose Supporting observability platforms and monitoring solutions while analyzing operational data to drive actionable insights. Contributing to AI implementation and automation initiatives to improve operational efficiency and system visibility.                                                                    WHAT WILL YOU DO? Design, develop, test, implement and support ICT components and applications in order to deliver  quality standard  product portfolio. Build and develop concepts, processes and methods for automation, optimization and standardization to satisfy  efficiency and automation requirements. Provide advice or information at request or at own initiative to all relevant employees or customers regarding technical aspects of  products. Evaluate, authorize, prioritize, plan and review complex changes in controlled manner or escalate to higher authority. Identify weaknesses in used processes and eliminate them following industry and internal standards. Consult and implement new innovative  technologies to satisfy  innovation strategy. Create/review/maintain procedures and complex technical documentation to support IT service. Provide expert advice, consultancy and support for internal/external customer & management. Report and regularly communicate with project stakeholders and/or customer. Deliver services/solutions in the agreed quality and quantity according to agreed requirements, contract and/or KPI’s. Participate on Solution Designs and Architecture activities. Serve as technical lead to assure delivery of the service. Deliver effective training plans and concepts to train other employees and ensure their fulfillment .