As a ServiceNow  Architect at Devoteam, you own the technical vision and design authority for our clients' ServiceNow platform. You lead the creation of detailed technical designs, bridge business and technical stakeholders, and ensure implementations align with enterprise architecture, security, and compliance standards. You mentor consultants across the practice, drive integration and performance best practices, and proactively surface risks, dependencies, and improvement opportunities across the solutions you own. At Devoteam, we lean into change and embrace emerging technologies from day one. Every consultant receives dedicated AI training and modern tools designed to streamline daily work, amplify expertise, and fast-track learning. Responsibilities Define the architecture of ServiceNow implementations and oversee their successful delivery Lead the creation of detailed technical designs that leverage ServiceNow capabilities effectively Serve as expert advisor in solutioning sessions, bridging business and technical stakeholders Design and maintain integrations with enterprise systems (Active Directory, Workday, Jira, and similar) Drive adherence to QA, security, and coding best practices across delivery teams Mentor consultants and developers, and foster practice growth through documentation and knowledge sharing Host Design Authority meetings for technical solution reviews Proactively identify risks, dependencies, and improvement opportunities across your scope of ownership Monitor instance performance and manage upgrade cycles