Job Description As a ServiceNow Technical Consultant at Devoteam, you design, configure, and implement ServiceNow solutions that translate business requirements into robust, scalable technical configurations. You apply ServiceNow best practices to decide when to configure out-of-the-box and when tailored customization is required. Alongside hands-on delivery, you mentor junior team members and proactively flag risks, dependencies, and improvement opportunities within your scope of work. At Devoteam, we lean into change and embrace emerging technologies from day one. Every consultant receives dedicated AI training and modern tools designed to streamline daily work, amplify expertise, and fast-track learning.   Responsibilities Design, configure, and implement ServiceNow solutions according to business and functional requirements Translate business needs into scalable technical configurations and detailed technical designs Customize the platform when required, following ServiceNow best practices and coding standards Develop integrations with third-party systems (REST, SOAP, file-based transfers) Deliver well-documented, thoroughly tested customizations, including unit testing and structured testing approaches Mentor and guide junior team members on both technical and functional topics Proactively identify risks, dependencies, or improvement opportunities within your scope of work Support platform upgrades and ongoing application maintenance