Are you a natural leader ready to take the next step in your career? We're looking for an Assistant Manager to join our team at our Pittsburgh, United States location (2003 S Garrison). In this role, you'll be the driving force behind daily operations, leading a dedicated team while ensuring exceptional customer experiences and operational excellence. If you're organized, detail-oriented, and passionate about motivating others to achieve their best, we want to hear from you! Lead, supervise, and mentor team members to ensure they meet performance standards and company policies Oversee all cost controls, inventory management, and cash handling procedures during your shift Maintain strict adherence to all company policies and procedures, setting the example for your team Manage staffing schedules, ensuring adequate coverage and team member availability Monitor and maintain store cleanliness, food safety standards, and adherence to brand image guidelines Process and manage paperwork, including inventory reports, financial records, and performance documentation Deliver exceptional customer service and resolve customer concerns with empathy and professionalism Analyze operational data and make data-driven decisions to improve profitability and efficiency Coordinate marketing initiatives and promotional activities to drive sales and customer engagement Ensure punctuality and attendance accountability for all team members Train and develop team members on equipment operation, food preparation, and customer service protocols Manage food inventory, ordering, and storage to minimize waste and control costs Work collaboratively with upper management to implement new programs and achieve organizational goals Adapt quickly to changing priorities and handle multiple responsibilities simultaneously under pressure