The Wine Store Sales Associate assists guests with all steps of their shopping experience including: guiding them to products, securing products out of reach, loading heavy items and making suggestions. Reports to the Beverage Managers. Provides prompt, efficient and friendly guest service Educates guests about Italian Wines, beer and beverages sold at Eataly Receives and stocks wine and wine store merchandise, may review invoices Rotates, faces and replenishes merchandise Executes La Scuola Sip & Savor wine classes under the direction of the Beverage Director Sets up for each class including rolling silverware, setting places and gathering materials Checks in guests and introduces classes Opens wine and pours for guests Describes flavor profile, pairing detail and winery information Breaks down after each class Performs other duties as required or assigned