Manage front desk operations and serve as the primary point of contact for all visitors and incoming communications Execute accurate data entry of customer information into designated systems, ensuring data integrity and compliance with organizational standards Collect, review, and validate customer information forms according to established protocols and procedures Maintain and update customer records in the database with meticulous attention to detail and accuracy Facilitate the registration process for new customers and coordinate reengagement initiatives with existing customers Provide comprehensive support for the resource computer lab, front desk operations, telecommunications, and related administrative functions Deliver professional intake support for all recruitment events, including onsite, offsite, and virtual engagements Direct qualified candidates to appropriate recruitment events and opportunities based on their profile and qualifications Demonstrate proficiency with the https://ohiomeansjobs.ohio.gov/job-seekers/welcome-job-seeker website and utilize it effectively in daily operations Conduct reengagement outreach calls to maintain customer relationships and program participation Execute additional duties and responsibilities as assigned by management