WHAT DOES A SR PROJECT MANAGER DO? The Senior Project Manager (SPM) plays a pivotal role in leading the internal day-to-day operations and delivery for a set of strategic, creative and medium-to-high complexity tactical projects, from inception to completion, within a brand or multiple brands. The SPM has expert-level project management skills which allow them to lead any type of project or program, with limited supervision, and is considered the primary internal nucleus for their projects.   Full lifecycle delivery and management of complex, technical, strategic and creative projects   Develops and actively manages project timelines, estimates, risk registers, communication plans, burn reports and change logs with minimal oversight   Leads the estimation process and provides project budget and staff plan parameters with minimal supervision   Leads the project timeline creation process in close partnership with internal and external stakeholders with minimal supervision   Leads project kickoffs and status meetings   Creates and/or reviews and distributes meeting recaps; oversees and evolves Project Managers (PM) and Project Coordinators (PC) in their ability to write actionable recaps   In partnership with AD and GPD, develops financial forecasts for proactive financial management   In partnership with AD, Finance and Account, facilitates monthly billing, analysis and action   In partnership with Account Services, AD and GPD, assists with the development of annual and project-based SOWs   In partnership with ADs and GPD, provides input to program Gantt Charts   In partnership with Account Services, AD and GPD, assists with change order creation and management   Actively works with project stakeholders to identify, evaluate, log, communicate and mitigate project-level risks   Works closely with Project Management Office (PMO) leadership to identify and mitigate program-level risks   Identifies project staff needs and works with resource managers and PCs to ensure accuracy and updates of resource plans   Resolves conflicts, including scope, schedule, resources, budget, quality and communication with minimal oversight   Ensures all project artifacts (FRD, BRD, etc.) are properly stored within enterprise systems (Workfront, TFS, etc.)   Accountable for application of Intouch delivery processes and PMO standards across their projects   Actively mentors and supports training efforts for Project Managers and Project Coordinators   Acts as first touchpoint of escalation for Project Managers and PCs   Keeps direct manager informed; asks for help when needed; knows when to escalate issues/concerns to leadership; brings solutions   Participates in candidate interviews as needed   Effectively senses team morale and understands how to address issues   modeling inclusive behaviors, and proactively managing bias.