Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world. The wisdom, knowledge and experience of Evora employees at implementing complex workforce management solutions is what sets us apart. We look for the best to hire and to keep. The attractive combination of high-value consulting services with a competitively priced remote development team has proven to be successful in projects worldwide. With a solid growth, currently 450+ Evorians are working in offices in India, US, Brazil, Germany, Austria and Spain. As a trusted partner for data-driven transformation, we help enterprise customers design, build, and operate modern data platforms, business intelligence solutions, and AI-powered applications across the Microsoft ecosystem. Our team of experienced consultants and engineers delivers end-to-end solutions spanning Microsoft Fabric, Azure Synapse Analytics, Azure Databricks, Power BI, Azure AI Foundry, and Power Platform. With a strong commitment to quality, innovation, and customer proximity, Evora (Connect) combines deep technical expertise with strategic advisory to empower organisations on their digital journey. Act as technical lead and escalation point for SAP Commerce Cloud AMS Lead and coordinate L2/L3 support and development teams Ensure system stability, monitoring, RCA, and SLA adherence Drive bug fixing, hotfixes, and minor releases Design and review technical solutions for enhancements Ensure architectural quality, performance, and SAP best practices Collaborate with DevOps and functional teams Support continuous service improvement 6–8+ years in Java-based enterprise applications Strong hands-on experience with SAP Commerce Cloud (Hybris) Solid background in AMS / application support Experience leading technical or support teams Strong knowledge of Java, Spring, REST APIs, SAP Commerce extensions, impex, order management, Integrations with SAP ERP and third-party systems, Headless / API-first commerce Experience with Agile / Scrum setups Strong problem-solving and analytical skills Clear communicator with ownership mindset Proactive, service-oriented, and quality-focused