Ensure smooth and timely freight process flow  Ensure accurate and timely data entry into our operational system  Track and Trace Transcon Files and reporting  Use export Transcon Workflow on daily basis  Ensure accurate and timely client and vendors billing.  Ensure delivery of freight and timely clearance when applicable  Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.  Contribute to maintain good relationships with suppliers   Meet compliance at all times to regulations internal and external in accordance with government regulations.  Understand department process flow, and looking for best practices to improve operational efficiency and productivity  Ensure all customers standard operating procedures in place and updated in the DLSOPs  Meet KPI standards in accordance with the Company’s procedures   Network communications, timely responses to emails and requests (internal and external)  Escalation of problems to Management when necessary  Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.