Responsible for overseeing tour sales teams to ensure all company policies, procedures are met while delivering 5 Star service to guests. Provides training, coaching, and administrative support to tour staff. Acts as a role model and displays positive communications with the sales team while enforcing company policies and procedures. Oversees public health mitigation and sanitation efforts for the unit inside the venue and all other tour areas. *This position requires 100% travel for 7 to 11 months of the year. PLEASE NOTE: This position remains posted on our website year-round. We may or may not currently have an opening, but we encourage you to submit your resume now in the event one becomes available. We will keep your resume on file and contact you within a year of submitting if your skills and experience meet the job qualifications. You may be contacted via phone or email for any of our touring properties.