Goalbook

Customer Success, Southern California (Greater Los Angeles or San Diego Regions)

Los Angeles, CA Full-time Remote
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Job Description

Are you a school leader or instructional coach with special education and business experience looking for your next challenge in the education space? At Goalbook, our mission is to empower teachers to transform instruction so that ALL students can succeed. We partner with 1,100+ school districts in 48 states, working closely with them to support educators with improving instructional practice.

This will be a challenging role that requires you to work with district and school leaders across the country to plan effective implementations and transform instructional practice in every classroom. You can navigate complex discussions, build strong relationships, and be organized and detail-oriented. At the same time, you command attention and deliver effective trainings in both online and in-person formats.

If you were the most impactful teacher at your school and loved coaching and working with other educators, then this will be a great fit. Key Responsibilities

  • Perform renewal efforts with our district and school partners across the country.
  • Collaborate with district and school leaders to plan effective implementations.
  • Deliver online webinar trainings and onsite professional development workshops.
  • Analyze usage data and metrics and work with district partners to maximize user engagement.
  • Build relationships through meetings with partners onsite, at Goalbook events, and education conferences
  • 30% travel required, and can be heavier during the summer and fall seasons. Required Skills & Experience
  • 2+ years instructional leadership or coaching experience
  • 5+ years teaching experience
  • Excellent interpersonal, organizational, and persuasion skills
  • Top-notch organization and attention to detail
  • Entrepreneurial spirit - A valid driver's license Desirable Skills & Experience
  • 2+ years school or district leadership experience
  • 2+ years business experience, ideally in sales or customer success
  • Experience working in Special Education Benefits
  • 70-110k compensation range, based on experience and location
  • Medical, dental, and vision coverage
  • Safe Harbor 401k matching
  • Flexible time off policy
  • Goalbook Family and Medical Leave
  • Goalbook Universal Basic Income
  • A truly motivated, passionate, and fun team. We’re collectively interested in helping you grow in your career. Contact

Submit an application addressed to Logan Janicula and provide your cover letter, resume, LinkedIn profile, and how you heard about us. This is a remote position based in Southern California (Greater Los Angeles or San Diego regions). You must reside within a reasonable distance to a major commercial airport (such as LAX, SAN. BUR, ONT, or SNA).

Goalbook is committed to building a diverse team that can understand and serve ALL students in the US public school system. We are an equal opportunity employer and strongly encourage applications from all people of diversity, including those with diverse needs, backgrounds, abilities, and other distinct characteristics.

Learn more about working at Goalbook! Check out our teammates’ stories

https://goalbook.com/careers Please Beware of Recruiting Scams

As you explore job opportunities at Goalbook, we urge you to be cautious of recruitment scams in which fraudsters pretend to represent our company by utilizing the name, image, and likeness of Goalbook team members. The only way to apply to our roles is directly through our website. All communications and calendar invitations will come from a team member with a @goalbook.com email address. All interviews are conducted through video calls directly with our team members via Google Meet or Zoom.

Frequently Asked Questions

What does the Customer Success, Southern California (Greater Los Angeles or San Diego Regions) role at Goalbook involve?

The Customer Success, Southern California (Greater Los Angeles or San Diego Regions) position at Goalbook in Los Angeles, CA is a full-time role. Are you a school leader or instructional coach with special education and business experience looking for your next challenge in the education space? At Goalbook, our mission is to empower teachers to transform instruction so that ALL students can succeed. We partner with 1,100+ school districts in 48 states, working closely with them to support educators with improving instructional practice. This will be a challenging role that requires you to work with district and school leaders across the country to plan effective implementations and transform instructional practice in every classroom. You can navigate complex discussions, build strong relationships, and be organized and detail-oriented.

What skills are required for Customer Success, Southern California (Greater Los Angeles or San Diego Regions) at Goalbook?

Please refer to the full job description for required skills and qualifications.

What is the salary for Customer Success, Southern California (Greater Los Angeles or San Diego Regions) at Goalbook?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Customer Success, Southern California (Greater Los Angeles or San Diego Regions) position at Goalbook remote or on-site?

This position is Remote. You can work from anywhere, subject to the employer's remote work policy.

How do I apply for Customer Success, Southern California (Greater Los Angeles or San Diego Regions) at Goalbook?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Customer Success, Southern California (Greater Los Angeles or San Diego Regions) at Goalbook is a full-time other position in Los Angeles, CA. Education: Master's Degree preferred. Experience: 3+ years.

This role is classified as remote and is suitable for mid level-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.