Key Responsibilities 1. Talent Acquisition & Recruiting - Manage the end-to-end recruitment process, from role intake and sourcing to offer management and closing candidates. - Partner with hiring managers to understand hiring needs, define role requirements, and develop effective recruiting strategies. - Source and engage candidates through LinkedIn, referrals, job boards, and other relevant channels. - Screen candidates, coordinate interviews, gather feedback, and ensure a smooth and timely hiring process. - Build and maintain strong candidate pipelines for current and future hiring needs. - Deliver a positive candidate experience through clear communication and timely follow-ups. - Manage offer rollouts, coordinate pre-employment documentation, and partner with hiring managers to close candidates. - Track recruiting metrics, hiring progress, and pipeline health. - Continuously improve recruiting processes, sourcing strategies, and employer branding initiatives. 2. HR Operations & Employee Lifecycle - Manage employee lifecycle processes, including onboarding, employee changes, and offboarding. - Coordinate new hire onboarding to ensure employees have a smooth and engaging start at Harper. - Maintain accurate employee records, HR systems, personnel files, and employment documentation. - Prepare offer letters, employment letters, and other HR-related documentation. - Manage day-to-day HR operations and respond to employee queries related to policies, benefits, leave, and HR processes. - Coordinate with payroll and benefits providers to ensure accurate and timely administration. - Support leave management, employee data updates, and other HR administrative processes. 3. Employee Experience & Engagement - Serve as a trusted point of contact for employees on day-to-day HR matters. - Support employee engagement initiatives, team activities, and culture-building programs. - Help organize employee surveys and identify opportunities to improve the employee experience. - Support performance review cycles, feedback processes, and employee development initiatives. - Foster a collaborative, inclusive, and people-first work environment. 4. HR Policies & Compliance - Support the implementation and communication of HR policies, procedures, and employee guidelines. - Maintain and update HR documentation and the employee handbook. - Help ensure compliance with applicable employment laws and internal policies. - Handle sensitive employee information with confidentiality and discretion. - Identify opportunities to simplify and improve HR workflows and processes. 5. People Programs & Process Improvement - Partner with the VP of People on initiatives across talent acquisition, employee experience, and People Operations. - Build and maintain recruiting and HR dashboards to track key metrics. - Identify opportunities to streamline processes and improve operational efficiency. - Support the development of scalable People practices as Harper grows. Qualifications & Experience - 3 years of experience in HR Generalist, Talent Acquisition, or People Operations roles. - Experience managing end-to-end recruitment for technical and non-technical roles, preferably in a technology or SaaS company. - Solid understanding of core HR processes and the employee lifecycle. - Strong sourcing, candidate assessment, stakeholder management, and communication skills. - Ability to manage multiple open roles and HR priorities simultaneously. - Comfortable working with hiring managers, employees, and senior leadership. - Strong organizational skills, attention to detail, and a high sense of ownership. - A hands-on, resourceful mindset and the ability to thrive in a fast-paced environment. - High integrity and discretion when handling confidential information. What Success Looks Like - Hiring managers receive proactive recruiting support and positions move efficiently through the hiring process. - Candidates have a positive and consistent recruitment experience. - New hires experience seamless onboarding and are set up for success. - Employees receive timely and effective support on HR-related matters. - HR operations and employee records remain accurate, organized, and compliant. - Recruiting and HR processes become increasingly efficient and scalable as Harper grows. Why Join Harper? - Play a dual-impact role across talent acquisition and HR. - Work closely with the VP of People, hiring managers, and leadership. - Take ownership of meaningful initiatives in a growing company. - Help shape both the talent Harper attracts and the employee experience it creates.