Location: Remote, UK-based. Roughly 80% remote, 10% office (Basingstoke), 10% on-site (global travel) Contract: Full-Time, Fixed-Term - 12 Months Travel: Some global travel to Cricket-playing nations (travel, accommodation and daily living allowance expenses paid by Hawk-Eye) Expected Start Date: Summer 2027 WHY HAWK-EYE & WHY IHAWK? Join us at Hawk-Eye and be part of an exhilarating journey in the world of Cricket. Our iHAWK product is a lightweight ball-tracking solution, usually worn on the body of the umpire. This product allows huge levels of versatility due to its size and ability for the video to be tracked remotely from anywhere in the world. From training sessions with IPL franchises to international matches with the England team, the system has been tried and tested in a wide range of scenarios. As an iHawk Systems Operator, you will be delivering our world-renowned ball-tracking and player analysis system and providing other officiating and broadcast-enhancing technologies at cricket events both remotely and around the world. This role provides a genuine opportunity to create a direct impact on the biggest occasions and moments in cricket; this could be providing the data that leads to a player's selection for an international side, or offering broadcast analysis at a cricket World Cup. Our powerful hardware and software will allow your creativity to flourish, with ideas and innovation being the main tools behind our success. You will get the opportunity to work with passionate, innovative, motivated and intelligent people throughout the company, who will continually try to push your personal development and engage with your desired career path. WHAT DOES AN IHAWK SYSTEMS OPERATOR DO? A typical day will vary, based on the different projects you could be involved in. Typically, you’ll be: - Tracking sessions remotely, both live and retrospectively; - Being the key point of contact for analysts and providing remote support; - Working with developers to test software elements of the system and offer improvements; - Building and maintenance of kits in the office; - Going away to install broadcast services and permanent installations for cricket boards. As part of our team, you’ll take on a central role in ensuring smooth, accurate tracking of sessions, whether monitoring them live or reviewing them retrospectively. You'll be the key contact for our analysts, offering guidance and solutions remotely to ensure they can work seamlessly. In collaboration with our talented developers, you’ll help test and refine software components, suggesting improvements to enhance system performance. Your hands-on skills will also come into play as you build and maintain kits in the office, keeping our equipment ready for action. This role has a dynamic, on-the-go element, too! You’ll occasionally travel to set up for cricket boards, manage broadcasts, and handle installations, assisting the full lifecycle of our innovative systems on-site. WHY IS THIS THE RIGHT JOB FOR YOU? This position is perfect for you if you possess: - A technical grounding; - Strong problem-solving skills; - Excellent communication with the ability to liaise with clients and customers in a professional and approachable manner; - Great teamwork skills; - A passion for innovation; - A willingness to learn; - Flexible and willing to travel worldwide; - The ability to thrive in a fast-paced and pressurised environment; - An interest in the sport of Cricket; - Must be currently studying towards an undergraduate degree. At Hawk-Eye Innovations, we appreciate and value the importance of potential and growth. If you believe that you excel in certain areas and possess the passion and desire to develop further, we encourage you to apply. TEAM CULTURE: At Hawk-Eye, we pride ourselves on our team culture. We believe in fostering a supportive environment where every team member can contribute their best work. Our core values include: - Innovation: We constantly seek new ways to improve and innovate in the sports entertainment industry. - Teamwork: We celebrate our successes and learn from our experiences as a team. - Passion: Our love for sports drives everything we do. WHAT DIFFICULTIES MIGHT I FACE? Up to this point, I’m sure there have been many things that you find intriguing about the role; however, there can be difficult times: Working Hours: Due to the nature of the sports industry, there is often work on weekends and midweek evenings, and we are expected to fulfil our roles until the last ball has been hit. Travelling Abroad: You can expect to spend sporadic periods of the year working abroad. On average, we don't expect there to be more than 2 months away from home throughout the year. High-Pressure Situations: Working in a live broadcast environment on a production that is distributed to millions worldwide will bring high levels of pressure. We will do our best to train and equip you to the best possible level to help with these, but they must be considered before submitting your application. APPLICATION & HIRING PROCESS: - Application: If you're interested in this position, please submit your CV, complete the application form and hit submit. We will review all applications after the deadline has passed. Application Deadline is Sunday 15th November. - Task Submissions: Successful candidates from the application stage will be invited to complete an online assessment. Further instructions and access details will be provided at this stage. Task Submissions will be sent 16th November onwards with a deadline of 23rd November. - Review Period: Once you have completed the tasks, our team will take a period of time to review all tasks and provide updates on your application. - Assessment Event: Successful candidates from the online assessment stage will be invited to one of our Hawk-Eye Assessment Events. This will be in-person, and you will be provided with further details and preparation information prior to the event. Our Assessment Event Dates are Friday 11th December and Friday 18th December. - Offers & Feedback: The team will take time to review all feedback and conduct our final reviews. PLEASE ONLY APPLY TO THE SPORT/DEPARTMENT YOU'RE MOST INTERESTED IN. THERE WILL BE AN OPTION TO REGISTER INTEREST IN OTHER SPORTS WITHIN THE APPLICATION FORM