What you'll be doing This is a role where you’ll be at the centre of the business. Working closely with the CEO, you’ll take ownership of the day-to-day operation and make sure the moving parts of the organisation are working together effectively. You’ll lead the Heads of Department, building a stronger leadership team with clear accountability, good communication and the confidence to make decisions. You’ll be the person who gets into the detail when needed, spots issues early and makes sure things get followed through. A big part of your role will be making the business work smarter. You’ll lead improvements to systems, processes and reporting, including the implementation and adoption of new technology. You’ll bring greater visibility around performance and help the business use its data to make better decisions. You’ll also have a broad view of the business, with oversight across people, finance, compliance, H&S, risk and operational performance. As the business continues to grow across New Zealand and Australia, you’ll help ensure the leadership capability, systems and infrastructure keep pace. Most importantly, you’ll give the CEO the confidence to step out of the day-to-day and focus on strategy, growth and the future of the business. It’s a role for someone who likes to get things done, enjoys variety and wants to have a genuine impact.