This role is based in our Menara Skymind Penang office. Position Overview We are seeking a detail-oriented Email Marketing Operations Specialist to support and optimize our marketing campaigns across multiple shows and platforms. This role combines hands-on email marketing execution with strategic digital campaign management, requiring both tactical precision and analytical thinking to drive measurable results. Key Responsibilities Email Marketing Support Build, schedule, and deploy marketing emails as assigned Conduct thorough QA of email campaigns, ensuring accuracy of links, dates, imagery, CTAs, and formatting prior to deployment Maintain email calendars and coordinate send schedules in collaboration with Marketing Managers Deliver regular reporting and insights on email performance and audience engagement Digital Strategy Lead data-driven experiments, A/B testing, and performance analyses to continuously refine and improve campaign effectiveness Quantify and analyze campaign results, providing actionable recommendations to improve marketing effectiveness Balance competing priorities across multiple teams and projects, offering clear reasoning and strategic solutions Marketing Operations & Project Coordination Track campaign milestones, project deadlines, and key marketing deliverables to ensure timely execution Support daily marketing operations and prepare promotional materials for marketing campaigns Assist marketing colleagues with data preparation and collation for routine marketing tasks Provide flexible support for additional ad hoc marketing tasks as assigned by the team