Ingram Content Group (ICG) is hiring an Operations Supervisor to support our Distribution team in Jackson, TN .  The Operations Supervisor oversees the day-to-day operation of the assigned departments to include supervision of associates for compliance with company policies and procedures.  This role will monitor and instruct all associates assigned to shift and ensure that throughput is maximized and efficiencies within the process are observed, with an emphasis on quality standards and practices. Want to join a key team that helps the world read? At Ingram, the Operations team serves a key role within the organization.  We ensure that our distribution centers and manufacturing facilities function at maximum efficiency.   Safety is a core value in our operations environment.  We emphasize this through training, education, and accident prevention programs.  Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you! Schedule: Monday-Friday 3pm-12am What You’ll Need: HS Diploma or GED 3 years’ experience in a fast paced, high-volume warehouse or related industry environment 2 + years of leadership experience 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard Preferred Skills: Proven ability to adapt quickly in a fast-paced environment. Strong knowledge and hands-on experience across multiple distribution operations, including inbound, outbound, and inventory management. Self-motivated and independently driven to achieve goals and solve problems. Collaborative team player with the ability to build and maintain strong relationships with team members, supervisors, and other departments. Demonstrated ability to maintain high morale and foster a positive workplace culture. What You’ll Do: Identify, organize, plan and allocate resources Acquire and analyze relevant information about shift performance indicators Identify issues/processes that deviate from standards and take necessary action Engage associates assigned to the area Maintain appropriate Payroll records, including daily input in KRONOS Provide input into Operations related status reports and use standardized reports Interview and select associates for hire and/or promotion Train or oversee the training of newly hired associates Conduct or oversee process update training of all associates as changes are implemented Analyze staffing needs and delegate work based on volume requirements in assigned departments. Issue progressive counseling (up to including termination) to associates for performance below minimum expectations Hiring Salary Range: $75,840kk - $95,891k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.