Ingram Content Group (ICG)  is hiring for Operations Team Lead  to contribute to our  Operations  team in  Jackson, TN .  An Operations Team Lead supports all operational and administrative activities required to run an operating department of major production environment.  Serves as the lead person overseeing department or activity workflow.  Acts as in leadership capacity in absence of the Supervisor. Want to join a key team that helps the world read? At Ingram, the Operations team serves a key role within the organization.  We ensure that our distribution centers and warehouse facilities function at maximum efficiency.  Safety is a core value in our distribution environment.  We emphasize this through training, education and accident prevention programs.  Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.  The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you! Pay: $23.25 up DOE Schedule: Monday-Friday 6am-2:30pm   *OT when required Required Qualifications: HS Diploma or equivalent 1-year experience with PC based applications 1 year work experience in a warehouse operations environment 6 months' work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard. Key Responsibilities: Trains and develops hourly associates. Acts as the department contact for all production systems issues and questions. Provides direction and leadership to associates. Identifies, communicates, and ensures all quality and productivity standards are met within the department. Research issues, problems, or concerns and recommends solutions. Meets customer requests, deadlines, commitments, and quality standards in a timely manner. Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks. Coordinates with other departments on workflow activities. Assist in administering policy and payroll activities. This list is not exhaustive.