Customer support

The Customer support position at Inyad in Casablanca is a permanent full-time role. inyad is looking for a Customer Support Specialist to increase our brand and ​product's visibility, through ​ building relationships and communicating with potential customers using popular social media platforms. Answering customer questions as they come through email, chat, or phone (facebook messager, WhatsApp, etc.) Answering comments on social media and responding to inquiries by connecting with internal teams Spending time out of the queue to create new ways to excite and engage our customers, for instance: branching documentation, interactive email signatures, or proactive email campaigns. Maitaining documentation related to customer support Strong ability to work individually as well as part of a team.

Key skills for this role include: Sap.

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

This position is On-site. The role is based in Casablanca.

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.