All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®
JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. Role Overview
The Senior Solutions Architect exists to guide enterprise customers through complex migrations from legacy identity and directory architectures to JumpCloud's Open Directory Platform. As enterprise customer engagements scale, this role addresses the critical need for dedicated domain subject matter experts (SMEs) across complex ecosystems involving cloud directory integrations, conditional access policies, MFA configurations, PAM, and multi-OS device management to drive structured, repeatable deployments. You will serve as the trusted technical authority bridging customer business requirements with robust architectural execution while establishing clear deployment milestones that drive platform adoption and time-to-value. By leading high-stakes enterprise engagements and contributing to Go-to-Market technical enablement, you will directly accelerate JumpCloud's enterprise retention, expansion, and customer delight.