We are seeking a Strategic Program Lead to bring the broad picture and advanced program management discipline to Audio's Commercial Excellence portfolio — Business Process & Operational Excellence, Governance & Operating Model, Organizational Excellence, Data & Performance Management, and AI & Business Automation. Each pillar has its own owner — the CRM Business Owner, the Service Business Owner and the AI & Business Automation Lead drive their initiatives directly. Your role is to connect them into one coherent plan, surface dependencies and risks across pillars, and bring rigorous project management discipline and end-to-end process understanding to how the portfolio is run. Acting as the connective layer between Digital, Commercial Excellence and business stakeholders, you will report to the Director Digital & Commercial Transformation, Audio. This role is based in Portugal. Key Responsibilities Maintain the master program plan connecting all five Commercial Excellence pillars — Business Process, Governance & Operating Model, Organizational Excellence, Data & Performance, and AI & Automation — including milestones, cross-pillar dependencies and risk log Apply advanced project management methodology to enterprise-wide, cross-functional initiatives, from scoping through to benefits realization Run the monthly business review cadence with clear, consistent status reporting Follow up with initiative owners on committed deliverables and drive open items through to closure, without taking over their ownership Bring strong end-to-end process understanding to spot cross-pillar risks and challenge solution design, not only track dates Prepare executive and investor-ready status reporting, clearly distinguishing progress from plan across the full portfolio Act as the primary point of contact for cross-functional stakeholders on overall program status and escalations