Enter and maintain customer orders in the ERP system (K-Soft). Monitor order status and ensure timely delivery in coordination with logistics and production teams. Communicate with internal departments (sales, logistics, finance) to clarify order-related issues. Support the preparation of invoices, delivery notes, and other relevant documents. Maintain and update customer and product master data. Handle order changes, cancellations, and corrections in a timely and accurate manner. Ensure all data entries meet company standards for quality and accuracy. Provide general administrative and reporting support to the sales and management teams.