LevelUp

Senior Billing Escalations Agent [2638-049925]

Manila Full-time On-site
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Job Description

Company Overview LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We have a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients. Position Overview

We're looking for a Senior Billing Escalations Representative to join our support team. This role is the go-to point of contact for escalated billing issues, handling day-to-day escalations, and jumping into live chat and ticket queues during high-volume periods. We're looking for someone who genuinely loves solving problems, who thrives under pressure, and who takes pride in making sure both customers and teammates feel heard and supported.

Reference: 2638-049925

Frequently Asked Questions

What does the Senior Billing Escalations Agent [2638-049925] role at LevelUp involve?

The Senior Billing Escalations Agent [2638-049925] position at LevelUp in Manila is a full-time role. Company Overview LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We have a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients. Position Overview We're looking for a Senior Billing Escalations Representative to join our support team. This role is the go-to point of contact for escalated billing issues, handling day-to-day escalations, and jumping into live chat and ticket queues during high-volume periods.

What skills are required for Senior Billing Escalations Agent [2638-049925] at LevelUp?

Key skills for this role include: Scala.

What is the salary for Senior Billing Escalations Agent [2638-049925] at LevelUp?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Senior Billing Escalations Agent [2638-049925] position at LevelUp remote or on-site?

This position is On-site. The role is based in Manila.

How do I apply for Senior Billing Escalations Agent [2638-049925] at LevelUp?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Senior Billing Escalations Agent [2638-049925] at LevelUp is a full-time other position in Manila. Key skills include Scala. Experience: 5+ years.

This role is classified as on-site and is suitable for senior-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.