Tasks include: Participating in live, real-time conversational scenarios with AI systems Reviewing and labeling conversation transcripts Evaluating AI-generated responses using structured rubrics and providing written justifications Assessing responses for language quality, customer experience, technical accuracy, formatting, and JSON structure Capturing required session artifacts, including recordings, Session IDs, and tool-call/console logs Environment preparation and tool verification before each session Experts should speak naturally and spontaneously, as if responding in real time, without pre-planned, written, or scripted responses - the client is evaluating natural voice cadence.