The Medicus Firm (TMF) connects physicians and advanced practice providers with the healthcare organizations that need them. Our Operations team exists to make TMF’s recruiters faster, better informed, and easier for clients and candidates to work with — and this role sits at the center of that mission. You’ll turn AI and technology investments into everyday tools the team actually uses, while keeping the systems behind the business (CRM, ATS, sales operations) accurate and working. What you’ll do: Lead discovery and evaluation calls with AI and technology vendors, documenting findings and driving go/no-go decisions Own integration of approved AI tools from kickoff through go-live, bridging leadership, IT, and vendors Design and deliver training tailored to how recruiters, sales, and marketing actually work Partner with team leads to build and roll out AI-supported workflows for sourcing, outreach, screening, and reporting Track adoption, gather feedback, refresh training, and retire tools that aren’t earning their keep Maintain an inventory of AI and technology tools, licenses, renewals, and owners Support sales leadership with pipeline reporting, CRM hygiene, and contract/proposal templates Identify sales ops tasks ripe for automation or AI assistance Define and maintain CRM/ATS data standards, run quality checks, and coach staff on data entry