M3USA

Front Desk Coordinator

Raleigh, us Full-time Remote
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Job Description

The Front Desk Coordinator serves as the first point of contact for participants, sponsors, and visitors, playing a key role in delivering a professional and welcoming experience. This position is essential to ensuring smooth daily operations by managing front desk responsibilities and supporting administrative and occasional operational tasks with accuracy and efficiency.  Essential Duties and Responsibilities: Including, but not limited to the following: Greet participants, sponsors, and visitors in a professional and courteous manner. Notify the appropriate staff member of their arrival. Prepare the required forms for new participant visits and ensure that all paperwork is completed accurately. Scan and upload all required forms and information into the appropriate system. Answer and direct incoming phone calls in a professional and timely manner. Place reminder calls and send reminder texts to participants. Receive and open all incoming shipments and inform study coordinators of their arrival (as applicable). Ensure the reception area is clean, organized, and presentable at all times. Monitor and maintain office supply inventory; work with site leadership to place orders as needed. Manage the participant referral program and assist the onsite/remote Participant Recruitment Specialist (PRS) as needed. Maintain participant compensation by assigning payment cards and ensuring timely payment distribution through the applicable system. Provide administrative support as needed, including assistance with regulatory document completion and filing.

Frequently Asked Questions

What does the Front Desk Coordinator role at M3USA involve?

The Front Desk Coordinator position at M3USA in Raleigh, us is a full-time role. The Front Desk Coordinator serves as the first point of contact for participants, sponsors, and visitors, playing a key role in delivering a professional and welcoming experience. This position is essential to ensuring smooth daily operations by managing front desk responsibilities and supporting administrative and occasional operational tasks with accuracy and efficiency.&xa0; Essential Duties and Responsibilities: Including, but not limited to the following: Greet participants, sponsors, and visitors in a professional and courteous manner. Notify the appropriate staff member of their arrival. Prepare the required forms for new participant visits and ensure that all paperwork is completed accurately. Scan and upload all required forms and information into the appropriate system.

What skills are required for Front Desk Coordinator at M3USA?

Key skills for this role include: RDS.

What is the salary for Front Desk Coordinator at M3USA?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Front Desk Coordinator position at M3USA remote or on-site?

This position is Remote. You can work from anywhere, subject to the employer's remote work policy.

How do I apply for Front Desk Coordinator at M3USA?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Front Desk Coordinator at M3USA is a full-time other position in Raleigh, us. Key skills include RDS. Education: Master's Degree preferred. Experience: 3+ years.

This role is classified as remote and is suitable for mid level-level professionals. Ghost Score 25/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.