Mainspring Energy

Director of Customer Success

Menlo Park, CA Salary On-site
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Job Description

About Mainspring

Mainspring Energy manufactures and delivers fuel-flexible, low-emissions local power solutions that rapidly add new capacity and deliver reliable, affordable, and sustainable electric power. The company began commercial shipments of its Mainspring Linear Generators in 2020 and today has hundreds of megawatts in advanced development and field operations for leading Fortune 500 companies, data centers, and utilities. Mainspring also partners with global energy leaders including AEP, NextEra Energy Resources, Schneider Electric, and more.

The core values that ground our work, guide our decisions, and connect us together:

Pragmatic Optimism

Excellence without Ego

Proactive Collaboration Job Overview

Mainspring Energy is scaling deployment of its Linear Generator—a new category of flexible, low-emissions onsite power designed to support a net-zero grid.

As deployments expand, we are seeking a Director of Customer Success to own the customer experience following system commissioning (post-COD). This role sits at the intersection of customer, product, and operations, ensuring that systems perform successfully in the field and that customers remain confident as we scale.

This is a hands-on leadership role requiring close collaboration with Engineering, Product, Field Service, and Commercial teams.

Frequently Asked Questions

What does the Director of Customer Success role at Mainspring Energy involve?

The Director of Customer Success position at Mainspring Energy in Menlo Park, CA is a salary role. About Mainspring Mainspring Energy manufactures and delivers fuel-flexible, low-emissions local power solutions that rapidly add new capacity and deliver reliable, affordable, and sustainable electric power. The company began commercial shipments of its Mainspring Linear Generators in 2020 and today has hundreds of megawatts in advanced development and field operations for leading Fortune 500 companies, data centers, and utilities. Mainspring also partners with global energy leaders including AEP, NextEra Energy Resources, Schneider Electric, and more.

What skills are required for Director of Customer Success at Mainspring Energy?

Key skills for this role include: Spring, API.

What is the salary for Director of Customer Success at Mainspring Energy?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Director of Customer Success position at Mainspring Energy remote or on-site?

This position is On-site. The role is based in Menlo Park, CA.

How do I apply for Director of Customer Success at Mainspring Energy?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Director of Customer Success at Mainspring Energy is a salary management position in Menlo Park, CA. Key skills include Spring, API. Education: Master's Degree preferred. Experience: 14+ years.

This role is classified as on-site and is suitable for executive-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.