Match Group

Manager, Service Delivery Analytics & Planning

New York, New York Full-time On-site
Apply Now →
Job Description

Hinge is the dating app designed to be deleted In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all. About the Role

We’re looking for a strategic and analytical perator to join our Service Delivery organization as Manager, Service Delivery Analytics & Planning. This role will support operational performance across Trust & Safety Operations through analytics, workforce planning, operational monitoring, vendor budget management, quality insights, and process optimization. This individual will serve as a centralized operational intelligence function for the organization — translating data into actionable insights, proactively identifying operational risks and performance trends, and helping leadership drive scalable, efficient, and high-quality service delivery outcomes. The ideal candidate combines strong analytical capabilities with operational thinking, thrives in fast-paced environments, and enjoys solving complex operational problems through data, systems, and process improvement.

Frequently Asked Questions

What does the Manager, Service Delivery Analytics & Planning role at Match Group involve?

The Manager, Service Delivery Analytics & Planning position at Match Group in New York, New York is a full-time role. Hinge is the dating app designed to be deleted In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all. About the Role We’re looking for a strategic and analytical perator to join our Service Delivery organization as Manager, Service Delivery Analytics & Planning.

What skills are required for Manager, Service Delivery Analytics & Planning at Match Group?

Key skills for this role include: Rust, Scala, Git.

What is the salary for Manager, Service Delivery Analytics & Planning at Match Group?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Manager, Service Delivery Analytics & Planning position at Match Group remote or on-site?

This position is On-site. The role is based in New York, New York.

How do I apply for Manager, Service Delivery Analytics & Planning at Match Group?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

Similar Jobs

Explore More

Get Hired Faster with SpotChange

AI resume analysis, ATS testing, interview prep, salary insights and more.

Open SpotChange Dashboard

About This Role

Manager, Service Delivery Analytics & Planning at Match Group is a full-time data & analytics position in New York, New York. Key skills include Rust, Scala, Git. Education: Master's Degree preferred.

This role is classified as on-site and is suitable for manager-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.