MicroVentures

Client Support Specialist

Austin, TX Full-time On-site
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Job Description

Job Summary MicroVentures gives both accredited and non-accredited investors access to invest in startups. We are one of the financial industry's first organizations to merge crowdfunding with the venture capital industry. MicroVentures provides an opportunity for angel investors to invest in startups alongside venture capitalists, often on the same terms. We are looking for service-oriented individuals to help us revolutionize the way our investors access and invest in private companies! Your Role at MicroVentures: You will provide an exceptional client experience to our investors through chat, email, and phone channels. During a typical day you will: 1) Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the investment. 2) Problem solve current client issues to meet the immediate need as well as identify opportunities to enhance future client interactions. 3) Work with your team to solve current problems our clients face and to improve the systems and processes MicroVentures uses.

Frequently Asked Questions

What does the Client Support Specialist role at MicroVentures involve?

The Client Support Specialist position at MicroVentures in Austin, TX is a full-time role. Job Summary MicroVentures gives both accredited and non-accredited investors access to invest in startups. We are one of the financial industry's first organizations to merge crowdfunding with the venture capital industry. MicroVentures provides an opportunity for angel investors to invest in startups alongside venture capitalists, often on the same terms. We are looking for service-oriented individuals to help us revolutionize the way our investors access and invest in private companies! Your Role at MicroVentures: You will provide an exceptional client experience to our investors through chat, email, and phone channels.

What skills are required for Client Support Specialist at MicroVentures?

Key skills for this role include: API.

What is the salary for Client Support Specialist at MicroVentures?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Client Support Specialist position at MicroVentures remote or on-site?

This position is On-site. The role is based in Austin, TX.

How do I apply for Client Support Specialist at MicroVentures?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Client Support Specialist at MicroVentures is a full-time other position in Austin, TX. Key skills include API. Education: Master's Degree preferred. Experience: 3+ years.

This role is classified as on-site and is suitable for mid level-level professionals. Ghost Score 20/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.