MOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life. We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that. We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now. Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa. At MOO, technology runs the whole length of the business. From the moment a customer lands on the site and starts designing, through checkout and order orchestration, all the way to the machines on our factory floor that print, cut, and finish the product. We're a vertically integrated company: we design it, we make it, and we sell it. Few technology leaders get to work across a scope this broad.
We're looking for a VP of Technology to lead our technology organisation through a period of significant change and investment. We're modernising the platform that powers our ecommerce experience, connecting it more tightly to the post-purchase and manufacturing systems behind it, and raising the bar on how our teams build. You'll be the most senior technology leader in the business, sitting alongside our commercial, product, and operations leaders, representing technology to our executive team, and our board and accountable for the health, performance, and output of the whole organisation.
The direction is set and the team is moving. We are not looking for someone to tear it up and start again, and we are not looking for a caretaker either. We want someone who raises the ambition, pace, and standards of a team that has momentum, and who changes things by building trust rather than by decree. The mission matters and the ambition is high, and there's real work to do: sharpening how we deliver, growing and keeping brilliant people, and making deliberate, well-sequenced technology bets that move the business forward.