Nazarbayev University

Manager of the Department of Student Services (Curator Coordination and Student Support within the SENU Curatorship System)

Astana, kz Full-time On-site
Apply Now →
Job Description

1. Coordination of Curators: Coordinates curators' day-to-day activities in accordance with approved plans, standards, and work cycles. Organizes operational meetings, receives curators' requests, and advises on the application of approved algorithms and the scope of competence. Monitors deadlines for agreed actions, recommendations, and feedback. Identifies recurring difficulties and system gaps and escalates them promptly to the management . 2. Student Support and Referral: Conducts an initial review of concerns received from curators and through the Case Log and checks completeness of required information within the role's remit. Coordinates support for at-risk students and complex cases in accordance with approved procedures. Determines the appropriate referral route, initiates transfer of the case to the relevant unit, and obtains confirmation of acceptance. Tracks the case through to the agreed outcome or closure without substituting for clinical, psychological, medical, legal, or other specialists. 3. Crisis Response and Inter-Unit Cooperation: When risk indicators are identified, activates the crisis-response and escalation protocol and immediately informs responsible persons. Coordinates urgent cooperation among academic schools, psychological, medical, social, residential, security, and other relevant services. Supports continuity of actions, maintains a chronology, and records decisions while limiting information sharing to a need-to-know basis. Participates in anonymized lessons-learned reviews of complex cases and develops proposals to improve protocols. 4. Case Log Monitoring and Data Quality: Monitors the timeliness, completeness, and neutrality of Case Log entries and the currency of statuses, actions, and outcomes. Monitors compliance with access rights, confidentiality requirements, and data-quality standards and reports breaches to the Senior Manager. Prepares operational summaries of overdue actions, elevated-risk cases, referral times, and support outcomes. 5. Communication and Administrative Support: Provides curators with current guidance, contact routes, forms, and work schedules and maintains feedback channels. Prepares correspondence, minutes, reports, and risk information within the area of responsibility and maintains related records.

Frequently Asked Questions

What does the Manager of the Department of Student Services (Curator Coordination and Student Support within the SENU Curatorship System) role at Nazarbayev University involve?

The Manager of the Department of Student Services (Curator Coordination and Student Support within the SENU Curatorship System) position at Nazarbayev University in Astana, kz is a full-time role. 1. Coordination of Curators: Coordinates curators' day-to-day activities in accordance with approved plans, standards, and work cycles. Organizes operational meetings, receives curators' requests, and advises on the application of approved algorithms and the scope of competence. Monitors deadlines for agreed actions, recommendations, and feedback. Identifies recurring difficulties and system gaps and escalates them promptly to the management . 2. Student Support and Referral: Conducts an initial review of concerns received from curators and through the Case Log and checks completeness of required information within the role's remit. Coordinates support for at-risk students and complex cases in accordance with approved procedures.

What skills are required for Manager of the Department of Student Services (Curator Coordination and Student Support within the SENU Curatorship System) at Nazarbayev University?

Key skills for this role include: Scala, RDS.

What is the salary for Manager of the Department of Student Services (Curator Coordination and Student Support within the SENU Curatorship System) at Nazarbayev University?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Manager of the Department of Student Services (Curator Coordination and Student Support within the SENU Curatorship System) position at Nazarbayev University remote or on-site?

This position is On-site. The role is based in Astana, kz.

How do I apply for Manager of the Department of Student Services (Curator Coordination and Student Support within the SENU Curatorship System) at Nazarbayev University?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

Similar Jobs

Explore More

Get Hired Faster with SpotChange

AI resume analysis, ATS testing, interview prep, salary insights and more.

Open SpotChange Dashboard

About This Role

Manager of the Department of Student Services (Curator Coordination and Student Support within the SENU Curatorship System) at Nazarbayev University is a full-time management position in Astana, kz. Key skills include Scala, RDS. Education: Master's Degree preferred.

This role is classified as on-site and is suitable for manager-level professionals. Ghost Score 15/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.