The Accounts Receivable Specialist will manage the Company’s accounts receivable process, ensuring timely and accurate billings and collection of payments, maintaining customer accounts, and providing exceptional service to our customers.   KEY RESPONSIBILITIES Maintain accounts receivables records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are investigated and resolved Ensure company SLAs are met Provide guidelines and documentation for customer accounts Monitor and collect outstanding receivables by contacting customers via email and phone. Process high volume invoices and/or bulk billing statements to customers while verifying accuracy, such as billing details and customer specific requirements Audit accounts for accuracy and completeness Resolve billing discrepancies and tend to customer inquiries Perform daily cash management duties, including the record of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable subledger. Perform a variety of general accounting and administrative duties including answering phones, preparing correspondence, updating various lists/reports, performs data entry functions, files, copies, scans, and faxes documents Maintain excellent customer relations through timely and accurate communication on both internal and external questions while answering external requests for information Deliver weekly updates to management on the status of top customer account balances, detailing collection efforts taken, and proposed solution strategies Escalate accounts to supervisor/manager when appropriate Perform other work-related duties as assigned