The Senior Manager, Accounts Receivable will oversee the complete Order-to-Cash (O2C) lifecycle and lead a high-performing AR team. This role is responsible for driving operational excellence, ensuring compliance, and optimizing working capital through effective collections and process management. Key Responsibilities Operations & Process Management Oversee the end-to-end O2C lifecycle, including billing, collections, cash application, dispute management, account reconciliations, and AR reporting and analytics Monitor AR performance through reporting and analytics to identify trends, mitigate risks, and support data-driven decision-making Support monthly and year-end close activities, ensuring timely and accurate financial reporting Review and analyze contracts to determine appropriate revenue recognition treatment and ensure alignment with accounting policies Team Leadership & Development Develop, mentor, and lead a high-performing AR team by establishing clear performance expectations, KPIs, and operational metrics Drive accountability across the AR organization to improve collection effectiveness, reduce aged receivables, and optimize working capital Develop future leaders through talent development, training, and mentoring initiatives Continuous Improvement & Optimization Drive continuous improvement by identifying process inefficiencies and implementing scalable solutions Lead automation and optimization initiatives across billing, collections, cash application, and reconciliations Evaluate and implement technology solutions and system enhancements that improve productivity, accuracy, controls, and scalability Leverage data and performance metrics to identify root causes, measure results, and improve operational effectiveness Stakeholder Collaboration & Compliance Partner with Finance, GTM, Legal, and other stakeholders to resolve issues, improve processes, and support new business initiatives Ensure compliance with company policies, accounting standards, and internal control requirements while maintaining the integrity of AR processes Support external audit requests and provide required documentation and analysis Demonstrate effective interpersonal and communication skills with all levels of employees and external stakeholders, including customers and vendors Exhibit professional conduct, maturity, and good judgment in all interactions Additional Responsibilities Accept other responsibilities, projects, or activities reasonably related to the accounting or financial management objectives of the company