NinjaTrader

Staff Site Reliability Engineer

Chicago or Remote* Full-time Hybrid
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Job Description

<div class="content-intro"><hr>

<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><span data-contrast="auto"><em><span style="color: rgb(255, 66, 0);"><strong>Disclaimer:</strong> </span>Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: <a href="https://job-boards.greenhouse.io/ninjatrader">https://job-boards.greenhouse.io/ninjatrader</a>.</em></span></span></p>

<hr>

<p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><span data-contrast="auto"><strong>JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD</strong></span></span></p>

<p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>

<p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.</span> </span></p>

<p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>

<p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? </span><a href="https://www.greatplacetowork.com/certified-company/7025362"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Take it from our employees.</span></span></a><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>

<p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p></div><p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif; color: rgb(255, 66, 0);"><strong>What you'll do:</strong></span></p>

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Join our Platform Engineering team, where you'll ensure the availability, performance, and scalability of the trading systems that power NinjaTrader. You'll deploy single- and multi-cluster services to Kubernetes, partnering with Product Engineering and Technical Operations to strengthen monitoring, reduce operational toil, and keep our revenue-generating systems running for traders around the world. Working alongside technical leadership, you'll help maintain 99.95% uptime and high performance across the trading platform.</span></p>

<p><strong><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">In this role you will:</span></strong></p>

<ul>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Serve as the technical lead for the SRE function, setting technical direction and mentoring engineers across reliability initiatives</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Analyze, troubleshoot, and remediate production issues with a systematic problem-solving approach to keep revenue-generating systems running</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Participate in a weekly 12x7 on-call rotation, including weekend deployments and checkouts before markets open on Sundays</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Perform initial root cause analysis and remediation of production incidents</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Build tools that automate repetitive tasks, deployments, and incident responses with the goal of minimal human involvement</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Design reliable monitoring and alerting systems with Product and QA teams, establishing and tracking SLIs/SLOs across web, mobile, desktop, and trading platforms</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Leverage Infrastructure as Code tools like Terraform to automate provisioning, scaling, and management across all platforms</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Collaborate with Product Engineering, Operations, and other cross-functional teams to deliver features on time while meeting scalability, security, and performance requirements</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Implement security and compliance best practices (e.g., SOC 2, PCI DSS) throughout the software delivery lifecycle for web, mobile, and desktop deployments</span></li>

</ul>

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif; color: rgb(255, 66, 0);"><strong>What you'll need:</strong></span></p>

<ul>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">8+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Expertise with Kubernetes, Docker, and container orchestration</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Hands-on experience with CI/CD tools (GitHub Actions or equivalent)</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Proficiency in programming languages (e.g., Python, Bash, or Go) and automation tools such as Ansible, Terraform, or Helm</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Hands-on experience with AWS, GCP, or Azure, including in-depth knowledge of networking, security, and identity management in cloud environments</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Knowledge of monitoring and observability tools such as Prometheus, Grafana, Datadog, or similar</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Strong collaboration, communication, and leadership skills, with the ability to influence technical decisions across teams and mentor junior engineers</span></li>

</ul>

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif; color: rgb(255, 66, 0);"><strong>Bonus points for:</strong></span></p>

<ul>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Trading industry experience</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Contributions to open-source projects</span></li>

</ul>

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif; color: rgb(255, 66, 0);"><strong>Compensation:</strong></span></p>

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">The salary range for this role will be $160,000.00 - $210,000.00 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).</span></p>

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of<span class="Apple-converted-space"> </span>23 days per year<span class="Apple-converted-space"> </span>plus seven paid holidays.</span></p>

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif; color: rgb(255, 66, 0);"><strong>Location:</strong></span></p>

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin.</span></p>

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif; color: rgb(255, 66, 0);"><strong>Hybrid:</strong></span></p>

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:</span></p>

<ul>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">20 additional flex remote days annually</span></li>

<li><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">5 Company Wide Office-Optional weeks tied to major holidays</span></li>

</ul><div class="content-conclusion"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto"><span style="color: rgb(255, 66, 0);">Our Core Benefits Include:</span></span></strong></span></p>

<ul>

<li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Generous PTO</span></li>

<li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">7 Paid Holidays Annually + 5 Conditional Holidays Annually</span></li>

<li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">1 Service Day Annually</span></li>

<li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">401k with 3.5% Company Match</span></li>

<li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Paid Parental Bonding Leave</span></li>

<li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Health, Vision, Dental Coverage</span></li>

<li style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;">Life and Disability Insurance Covered 100% by NinjaTrader</span></li>

</ul>

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><em>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.</em></span></p></div>

Frequently Asked Questions

What does the Staff Site Reliability Engineer role at NinjaTrader involve?

The Staff Site Reliability Engineer position at NinjaTrader in Chicago or Remote* is a full-time role. <div class="content-intro"><hr> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><span data-contrast="auto"><em><span style="color: rgb(255, 66, 0);"><strong>Disclaimer:</strong> </span>Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: <a href="https://job-boards.greenhouse.io/ninjatrader">https://job-boards.greenhouse.io/ninjatrader</a>.

What skills are required for Staff Site Reliability Engineer at NinjaTrader?

Key skills for this role include: Python, Scala, Express, AWS, Azure, GCP, Docker, Kubernetes, Terraform, Ansible.

What is the salary for Staff Site Reliability Engineer at NinjaTrader?

The salary for this position is not publicly listed. You can negotiate during the interview process. Check Glassdoor or Levels.fyi for estimates.

Is the Staff Site Reliability Engineer position at NinjaTrader remote or on-site?

This position is Hybrid. Expect a combination of office and remote work, typically based in Chicago or Remote*.

How do I apply for Staff Site Reliability Engineer at NinjaTrader?

You can apply for this position directly through the employer's careers page. Click the 'Apply Now' button on this page to be redirected to the original listing. Make sure your resume is ATS-optimized. Use SpotChange's free ATS test to check.

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About This Role

Staff Site Reliability Engineer at NinjaTrader is a full-time devops & cloud position in Chicago or Remote*. Key skills include Python, Scala, Express, AWS, Azure, GCP, Docker, Kubernetes. Education: Master's Degree preferred. Experience: 8+ years.

This role is classified as hybrid and is suitable for staff-level professionals. Ghost Score 25/100 (Probably Active) indicates this listing is probably active with recent employer engagement.

To apply, visit the official application page through the Apply Now button above. SpotChange Jobs provides AI-powered career tools including resume optimization, ATS testing, interview preparation, and salary negotiation assistance.